Policies

Shipping

Estimated shipping delivery times:

USA: 3-5 business days
Canada: 5-10 business days
World: 10-20 business days

The above shipping times should be added to the “fulfillment” time.  Each order is actually made on demand – i.e. shirts are printed and hats are embroidered after you place your online order.  Therefore, please allow an additional 3-7 days for “fulfillment” – most orders are fulfilled within 3 days.

International shipping:

International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.  We do not take responsibility for customs fees.

Order never arrived:

If your order didn’t end up arriving, be sure to let us know!

First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we’d be happy to send you another order to the correct address, it will have to be at your cost.

If the shipping address was correct, get in touch with us noting your order number. We’ll see what can be done.

Returns

Damaged items:

The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please contact us ASAP!